HKXR POWER · Last updated 25 October 2026
Privacy & Enquiry Data
Current contact mode: Forms prepare messages for your email application or WhatsApp. This website does not receive or store enquiry form contents or upload attachments in this mode. Complete sending in the selected application and attach files there. Hosting providers still process normal web-request metadata.
This notice explains how HKXR POWER handles information provided through this website. For questions about your information or the operating entity for your project, contact POWER@HKXRglobal.com.
Information you choose to provide
An enquiry may include your name, company, email, telephone or WhatsApp number, destination, product selections, project requirements and uploaded technical documents. A document-access request may ask for contact and company details. Please send only information needed for your project and remove unrelated personal or confidential information from attachments.
Responding to your request
We use submitted information to review your requirements, respond to your enquiry, provide requested documents and coordinate a quotation or project follow-up. Asking for a project reply is separate from agreeing to advertising or unrelated marketing.
Delivery, storage and recipients
When server-backed submission is enabled, website enquiries and attachments may be stored in restricted server storage and sent to our business mailbox. A failed email delivery may leave a saved record so the request can be followed up. Submission is only marked as sent after the mail service accepts it; this does not prove that an email has reached or been read in a recipient’s inbox.
Relevant equipment or drawing information may need to be reviewed by the proposed manufacturer or project service provider. Contact details should be shared only when needed for that request. Hosting, email and contact-application providers may process information through their own infrastructure, including outside your country.
WhatsApp and your email application
WhatsApp and mailto buttons open a third-party service or your email application. The prepared message can include the current page and selected project parameters. You complete the sending action in that service. Files are not automatically attached to a WhatsApp or mailto message; add them yourself if required. Those services apply their own privacy terms.
Campaign source and optional measurement
When an enquiry follows a campaign link, source parameters such as UTM values and advertising click identifiers may be included with the request to identify its source. They are not evidence that a click is a qualified enquiry.
Optional Google analytics or advertising tags remain off unless valid account identifiers have been configured and you allow optional measurement. Declining measurement does not stop project enquiries or contact buttons. Names, email addresses, telephone numbers and attachment contents are not included in client measurement events.
Retention and requests
Enquiry information is retained while needed to handle the request, manage the related project and meet applicable business or record-keeping requirements. The website does not automatically delete submitted records after a fixed number of days. Contact us to request access, correction or deletion, or to object to further follow-up; we will assess the request and any applicable obligations.
Security
Enquiry records and uploaded files are not intended to be publicly accessible. No transmission or storage system can be guaranteed secure. Do not upload account passwords, payment credentials or personal documents unrelated to the project.